Contact Us

Patients, caregivers, friends, family and health care professionals can contact Novartis Pharmaceuticals Corporation with questions regarding our products and services.

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E-mail: Novartis Pharmaceuticals
We will send a reply within 24 hours on the next business day.

Response times may vary during US holiday periods.

1-888-NOW-NOVA (1-888-669-6682)
Monday–Friday, 8:30am–5:00pm EST

In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during US holidays.

Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080

Upon receipt of your letter, we will reply to you promptly. Please allow for US postal service turnaround time. Response times may vary during US holiday periods.
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