Contact Us

Patients, caregivers, friends, family and health care professionals can contact Novartis Pharmaceuticals Corporation with questions regarding our products and services.

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E-mail: Novartis Pharmaceuticals
We will send a reply within 24 hours on the next business day.

Response times may vary during US holiday periods.
 
Phone:

1-888-NOW-NOVA (1-888-669-6682)
Monday–Friday, 8:30am–5:00pm EST

In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during US holidays.
 
Mail:

Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080

Upon receipt of your letter, we will reply to you promptly. Please allow for US postal service turnaround time. Response times may vary during US holiday periods.
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